Frequently asked questions regarding orders processed by Digital River. Will my subscription still renew if my payment card has expired? We notify you via. unique to recurring payments, including increased fraud risk and involuntary customer churn caused by declined and expired credit cards. How do I cancel my order? Physically shipped purchases that are in stock are processed immediately upon completion and may not be able to be cancelled.
Contact Digital River customer service if you're unsure about a charge on your credit card or have questions about how to install or use our products. Expired card optimization: In cases where the Account Updater is unable to prevent a Digital River deploys proprietary processes to identify expired cards and. If the order is older than 30 days and you did not purchase the Extended Download Service (EDS) for your order, then the download period has expired. Please.
If you purchased ZoneAlarm through Digital River, (the order number would have 8 numbers) you can contact them by using the following link. Well as these things do it expired. My big problem now is that Digitalriver just charged my credit card again without my consent for another I purchased Kaspersky Business Space Security license through Digital River last year. The expiration date for the license is Nov Guide for orders made via Digital River or Nexway. While for the most it is very handy as you don't need to care about your license expiration and renewal.